PDF⋙ 23 Steps to an Effective Call Centre: A Complete Model of Call Centre Operations to Assist Businesses in Reaching Their Goals by Real Bergevin
23 Steps to an Effective Call Centre: A Complete Model of Call Centre Operations to Assist Businesses in Reaching Their Goals by Real Bergevin
23 Steps to an Effective Call Centre: A Complete Model of Call Centre Operations to Assist Businesses in Reaching Their Goals by Real Bergevin PDF, ePub eBook D0wnl0ad
Required reading for any organization wanting to cost effectively provide superior customer service in a call center environment. Provides a business model containing a simple, complete plan to achieve the goals of any call centre.From reader reviews:
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